Terms of use and sale

1. Who the seller is

Dopalize is published by Information being finalised (test version), SIREN Information being finalised (test version), with its registered office at Information being finalised (test version). Contact: support@dopalize.com. Host and legal information: see the legal notice.

2. What the service is

Dopalize is a food-support and daily-tracking app for people affected by ADHD: entry check-in, protocol in cycles, meal photo scan, SOS button, reminders and measurements. Access to the full version is reserved for subscribers and Founders.

3. Not medical advice

Dopalize makes no diagnosis, promises no cure, gives no dosage advice and replaces neither medical advice nor treatment. Forecasts and scan suggestions are indicative. For any health question, consult a healthcare professional.

4. Your account

To use Dopalize, you create an account with your first name, your email and a password. You are 18 or older. You keep your password confidential and you are responsible for the use of your account. The information you give must be accurate.

5. The subscription and prices

• Two plans, with no commitment beyond the period paid: €29 per month, or €249 per year.
• Prices are in euros, including all taxes. The applicable tax is calculated at payment according to your country.
• There is no free trial: payment takes place when you subscribe.
• The subscription renews automatically at each due date (each month or each year) until it is canceled.
• Both plans give access to the same full product.
• If we change our prices, the new price only applies from the next renewal, after we have told you in advance.

6. The Founders offer (pre-launch)

If the app isn’t delivered by 13 November 2026 at the latest, you can ask for a refund of the amounts paid by email to support@dopalize.com. The refund is made to the payment method used.

• The Founders offer is a pre-launch offer, limited to the first 30 people: €249 including tax in one payment, or €339 including tax paid in 3 installments. Installments are charged on the schedule shown at the time of payment.
• It includes: the 21-day Cortisol Protocol and the Déclic DOPA (5 sheets for 7 – 10 pm), sent by email as soon as you pay; the Dopalize app, delivered by 13 November 2026 at the latest; access to the private Founders group.
• After the pre-launch, the price goes up and the protocol is no longer included. Founders keep what was announced when they bought.
• To find the app, create your account with the same email address as your payment: your order is then linked to your account.

7. Payment

Payment is processed securely by Stripe, by bank card. Dopalize never sees or stores your card number. An invoice is available in your payment management area (Settings > Your account > Manage my payment).

8. Immediate access and right of withdrawal

The content is digital and made available immediately after payment (protocol and sheets by email, access to the app). Before each payment, you must tick the following box: “I accept immediate access to the digital content and I expressly waive my 14-day right of withdrawal.”

By ticking this box, you ask for the contract to be performed immediately and you acknowledge that you lose your 14-day right of withdrawal (Article L221-28, 13° of the French Consumer Code). Your consent is kept: accepted text, date and time.

This waiver does not affect the possibility of asking for a refund if the app isn’t delivered by 13 November 2026 at the latest (article 6).

9. Canceling and pausing

• You can cancel whenever you like from Settings > Your account, or from the payment management portal (Manage my payment). Cancellation takes effect at the end of the period already paid: you keep your access until that date.
• Before you confirm, we offer you a one-month pause (monthly plan): you pay nothing for that month, your data is kept, and you pick up where you left off.
• Amounts already paid for the current period are not refunded, except in the case of the Founders offer provided for in article 6 (app not delivered by 13 November 2026 at the latest).
• After the subscription ends, your data is kept for 90 days and then deleted. You can subscribe again during that time to get everything back.

10. Failed payment

If a payment fails, you are told by email and in the app. Your access stays open for a grace period of 7 days (monthly plan) or 14 days (yearly plan) so you can update your card. After that, access to the subscriber area is suspended: your data and progress are kept, and access is restored automatically as soon as the payment is settled. You can download your data at any time.

In the event of a refund or a payment dispute raised with your bank, access is suspended while your situation is reviewed.

11. Using the app

You agree to use Dopalize for your personal use, without sharing your access, without extracting or copying the content in an automated way, without trying to get around the service’s limits (for example the number of free scans) and without disrupting its operation. The meal scan is limited each day to guarantee quality of service for everyone.

12. Intellectual property

Dopalize’s content (texts, videos, audio, method, illustrations, code) is protected. Your subscription gives you a personal, non-exclusive, non-transferable right of use for its duration. Your own data remains yours.

13. Liability

We do everything we can to keep the service available and reliable, without being able to guarantee uninterrupted availability. Dopalize is not responsible for the health decisions you make: the app is a support tool, not a medical act. Nothing in these terms limits the rights the law gives you as a consumer.

14. Personal data

Your data is handled as described on the Privacy and Health data pages. You can export or delete it at any time.

15. Changes to the terms

We may update these terms. Significant changes are announced to you before they take effect; they only apply to your current subscription at its next renewal.

16. Mediation and disputes

If there’s a problem, write to us first at support@dopalize.com: we always look for an amicable solution. If the disagreement continues, you can use a consumer mediator free of charge: Information being finalised (test version). You can also use the European online dispute resolution platform (ec.europa.eu/consumers/odr).

These terms are governed by French law. The French courts have jurisdiction, subject to the rules protecting consumers in their place of residence.